Schaumburg-based LifeStyle Options provides a variety of different services—including professional live-in care, medication management, and geriatric care—with a focus on empathy and integrity towards their clients. This devotion to quality service has earned LifeStyle Options, among other praise, the highest rating (A+) from the Better Business Bureau, as well as the BBB’s “Complaint Free” award. Throughout the company’s 23-year history, these high standards have been maintained and guided by the founder and CEO, Molly Miceli.
Miceli, a longtime resident of the Chicago area, originally transplanted from Norway, has nearly 40 years experience as a health care practitioner. Miceli began her career as a Certified Nurse’s Assistant, and became a Registered Nurse in 1975. After several years in that role, she realized that the health care industry in Illinois was failing to adequately provide for a specific need—quality health care services that existed outside of hospitals or other medical institutions. In 1989, she founded LifeStyle Options to help fill that void. By hiring professional, licensed caregivers, extensively vetted and routinely assessed, LifeStyle Options has been able to provide its clients high-quality medical care within their own homes. This business model encourages in LifeStyle Options’ clients the sense of independence and dignity that comes with receiving care in one’s most familiar environment, with family and friends close at hand.
Today, LifeStyle Options has grown to provide more service to a increasingly larger area, including Chicago, the surrounding suburbs, and more distant municipalities such as Kankakee and Rockford. Miceli grants a good deal of credit to KRD, in particular Partner Gene Barinholtz, who has worked with LifeStyle Options since 1991. Barinholtz has been a “very trustworthy” associate, says Miceli, and a vital force in cultivating the company’s growth. KRD provides full accounting services for LifeStyle Options, which includes more than simply reviewing their books. Barinholtz, says Miceli, “had such clear sense of all the accounting, and he was able to help us create that important roadmap [for the company]. Without Gene, we would have stumbled around for many years.”
While Miceli is understandably proud of the longevity and financial health of the company she created, she readily states that what pleases her most about the work she has done are the many reports of high customer satisfaction. LifeStyle Options believes firmly that the best wishes of their clients come first, and they offer full and unconditional guarantees for the quality of the care they provide. According to Miceli, a majority of the company’s referrals come from clients and caregivers—a mark of the trust engendered by the company.
KRD is pleased to continue its relationship with LifeStyle Options well into the future, and looks forward to providing its own exemplary services to a company that has built its considerable reputation on its own service.
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